Are you one of those manager’s who spends between 25-65% of their time managing conflict?

One of those people who has had to go on stress leave due to conflict with a colleague? 

Or just in a stressful relationship? 

As much as conflict, next to fear of heights, may be one of those things we dread (if not avoid!) the most in our life, it is not going away any time soon. It’s everywhere, and it’s getting in the way of your success, happiness, your business bottom line, or organization’s productivity.  It doesn’t have to.  

The kicker is, it does not conflict that is the problem. Conflict is a natural phenomenon, like earthquakes or the sunrise.  Your problem with conflict is, more often than not, the way you manage it, frame it, use it.

Making conflict your friend seems counterintuitive: but take yourself through the tools, concepts, and approaches to conflict in this course, and you will see the many ways to use conflict differently and in a healthier way than you have till now. 


“An eye for an eye will only make the whole world blind.” 

- Mahatma Gandhi

Something to think about

No one is ever a full victim of conflict.  There are ways to take the reins in your hands and turn it into something that can strengthen you as a person as well as your relationships. By reframing it this way, conflict becomes not only easier to deal with, but youll find the amount you encounter will decrease dramatically.  Do your reframe of conflict by taking your first steps toward mastery now - don’t wait for the magic pill!

To reap the benefits of reduced stress and happier relationships, make that commitment to yourself and check out this course: such a small investment in yourself will bring such tangible rewards! 

In This Course

  • Understand yourself better

    As part of this course, you will expand your awareness of yourself in conflict by assessing your conflict style (adapted from the TKI Conflict Instrument) and defining those emotional reactions and triggers that typically spark conflict for you. Without this essential awareness, you can not take the next steps to change your relationship to conflict.

  • Build deeper, more effective relationships

    You will learn to deal with conflict in a healthier way, helping you steer your relationships toward a deeper mutual understanding and a better appreciation of your differences and similarities. The result is more productive, stress-free personal and working relationships.

  • Learn to use conflict as an opportunity to learn and grow

    By using these techniques and tools to help you with conflict, not only will you see conflict more positively, but you will see improvements in all areas of your life: your mental, physical, spiritual and intellectual games benefit as well.

Course Outline

  • 1
    Chapter 1 - Introduction
  • 2
    Chapter 2 - First, Clarity?
    • How do you get yourself out of: I don’t know what I don’t know
    • How Do You Deal With Conflict? - Your Default Style
    • How Do You Deal With Conflict? - Your Triggers.
    • Reflection
  • 3
    Chapter 3 - Time To Focus
    • Checking In
    • What? We're Not On The Same Page?
    • Other Things to be Aware Of
  • 4
    Chapter 4 - Nothing Happens Without Action
    • Go or No Go?
    • Zooming in on Win-Win
    • Chatter Hat Exercise
    • Three-Step Conflict Resolution Model
  • 5
    Chapter 5 - Conclusion
    • Special Thank you and Bonus!
    • Let us know what you think

Don't Wait Any Longer

To reap the benefits of reduced stress and happier relationships, make that commitment to yourself and check out this course: such a small investment in yourself will bring such tangible rewards!

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  • Barbara Odenwald

    Leadership Coach and Instructor

    Barbara Odenwald

    As consultant and coach, Barbara helps build leadership and team capacity for corporate, public and not-for-profit organizations. She works collaboratively with clients to assess needs and to deliver customized tools, strategies and programs. Her passion and expertise in innovation, change management, and problem-solving, help create sustainable learning organizations. Barbara holds two degrees and certificates in her field from UBC and MIT and is a Conversational Intelligence coach.

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